Privacy Policy

Last updated: July 17, 2026

1. Introduction

Grow (“we”, “us”, “our”), headquartered in Tirana, Albania, operates the website grow.al (the “Site”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your data when you visit the Site or use our services.

This policy is in compliance with Law No. 9887 “On Personal Data Protection” of the Republic of Albania, as well as the EU General Data Protection Regulation (GDPR), where applicable.

2. Data Controller

The controller responsible for your personal data is:

Entity name: [Grow Marketing Agency]
Address: [AP26, Rruga Rreshit Collaku SHK2, K7, Tirana 1001, Albania]
Email: [info@grow.al]
Phone: +355 68 837 8509

3. Data We Collect

We may collect the following types of personal data:

Data you provide to us directly: first name, last name, email address, phone number, business name, and your website URL when you fill out a contact form or request a proposal.
Technical data: IP address, browser type and version, operating system, pages visited, time of visit, and other similar data collected automatically through cookies and similar technologies.
Communication data: the content of messages you send us via email, forms, or WhatsApp.

4. How We Use Your Data

We use your data for the following purposes:

To respond to your requests and provide proposals and services.
To manage and improve our services and our Website.
To send you information, offers, or marketing materials (only with your consent).
To fulfill our legal and contractual obligations.
To analyze traffic and user behavior on the Website.

5. Legal Basis for Processing

We process your personal data on the basis of: (a) your consent; (b) the performance of a contract or pre-contractual steps at your request; (c) our legal obligations; and (d) our legitimate interests, which do not override your rights.

6. Sharing Data with Third Parties

We do not sell your personal data. We may share it only with:

Trusted service providers that help us operate the Website (e.g. hosting, analytics, marketing tools such as Google).
Public authorities, when required by law.

All our partners are required to maintain the confidentiality and security of your data.

7. International Transfers

Some of our service providers (e.g. Google) may store data outside Albania or the EU. In such cases, we ensure that appropriate safeguards are in place in accordance with applicable legislation.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy, or as required by law.

9. Your Rights

You have the right to:

Request access to your personal data.
Request the correction or deletion of your personal data.
Object to or restrict its processing.
Withdraw your consent at any time.
Lodge a complaint with the Commissioner for the Right to Information and Protection of Personal Data (IDP) in Albania.

To exercise these rights, contact us at [contact email].

10. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

11. Cookies

Our Website uses cookies. For more information, please read our Cookie Policy.

12. Changes to this Policy

We may update this Policy from time to time. Any changes will be published on this page with the new update date.

13. Contact

For any questions regarding this Privacy Policy, contact us at:

Email: info@grow.al
Phone: +355 68 837 8509
Address: AP26, Rreshit Collaku Street, SHK2, K7, Tirana 1001, Albania